Premium Payment Procedure for Zurich Asuransi Indonesia

The premium payment procedures that you need to know for the following insurance products:

For Vehicle
  • Autocillin Zurich Car Insurance
  • Motopro Motorcycle Insurance
  • Mobilite
  • Motolite
  • Engine Insurance
For Health
  • Dengue Insurance
  • Typhoid Insurance
  • Medicillin Health Insurance
  • Critical Illness Insurance
  • HCP5D

For Property

  • Home Insurance
  •  

For Life
  • Zurich Travel Insurance
  • Accident Solution Insurance
  • Pet Insurance
  • Bicycle insurance
For Business
  • Heavy Equipment Insurance
  • Medicillin Health Insurance
  • Corporate Travel Insurance
  • Property Insurance
  • Cargo Insurance
  • Business Guard Insurance
  • Proteku Insurance
  • Proteku Maxi Insurance
  • SME Package Insurance
  • Rekayasa Insurance
  • Liability Solution

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A. Bank BCA Virtual Account

Transfer via ATM, Klik BCA, and BCA Mobile Banking

  • Select "Transfer" menu.
  • Select "BCA Virtual Account" menu.
  • Enter the Virtual Account number listed in the Debit Note.
  • Enter the amount of premium to be paid (the amount of premium paid cannot be more than the amount stated in "Total Billing").
  • Check the Virtual Account number, Insured Name, Policy and Certificate number (if any), and premium amount.
  • If it is appropriate, follow the next instructions.

B. Bank Danamon Virtual Account

Transfer via ATM, Danamon Online, and Danamon Mobile

  • Select "Transfer to Danamon Bank Account" menu.
  • In "Destination Account" enter the Virtual Account number listed in the Debit Note.
  • Enter the amount of premium to be paid and fill in the Minutes/Message with the policy number.
  • Check Virtual Account number, Destination Account Name a.n. PT Zurich Asuransi Indonesia Tbk, Minutes/Messages, and the amount of premium.
  • If it is appropriate, follow the next instructions.

C. Other Bank Account

Transfer via ATM with ATM Bersama network, ALTO, Prima

  • Select "Transfer" menu.
  • Select "Interbank Transfer" or "To Another Bank Account" menu.
  • Enter the Bank Code and account number or Virtual Account as stated in the Debit Note.
  • Enter the amount of premium to be paid.
  • Check Account Number, Destination Account Name a.n. PT Zurich Asuransi Indonesia Tbk, Minutes/Messages (if any), and the amount of premium.
  • If it is appropriate, follow the next instructions.
  • Open Tokopedia via application / web (link) and enter the "Top Up & Billing" menu and select "Insurance Premium“.
  • Select insurance from Zurich Insurance and enter the policy number, then click Check Bills.
  • Enter the amount of premium to be paid (the amount of premium paid cannot be more than the amount stated in "Total Billing").
  • Check Policy Number, Insured Name, Product, and Premium Amount.
  • If it is appropriate, follow the next instructions.
  • Enter Bank Code and account number as listed in the Debit Note.
  • Enter the amount of premium to be paid.
  • Check Account Number, Destination Account Name a.n. PT Zurich Asuransi Indonesia Tbk, Minutes/Messages (if any), and the amount of premium.
  • If it is appropriate, follow the next instructions.

Additional Information:

  1. If the payment does not use a Virtual Account, the customer must confirm the following:
    • Send proof of payment to paymentconfirmation@zurich.co.id
    • Call Zurich Care at 1500 456
    • SMS to 08121113456 with the format: #Paid<space>Policy number<space>Currency<space>Premium ammount
      For example: #Paid 320216000913 IDR 7,454,000
  2. If there is a change in the billing/delivery address of the policy, the customer can contact Zurich Care at 1500 456 to request a change of address.
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